Who we are:

A qualified and experienced NDIS registered service provider based in Albury-Wodonga across the VIC, NSW and beyond in Australia. 

Our multidisciplinary team offers a range of services to make a difference in the lives of those living with disability. We always put participants first. Our goal is to make each of our participants lives easier, fairer and more involved. 

Our Mission:

To provide high-quality and effective disability services, where every person we care for matters. 

Our Values:

Person-centred care around our staff, participants and their families or guardians.

• Respect: We respect people's decisions, opinions, and views.
• Honesty: We are trustworthy and tell the truth to keep our promise to you.
• Privacy and Confidentiality: Our utmost importance as outlined in our Privacy and Confidentiality Policy and Procedure.
• Development and Improvement: Identify, get help where we can develop projects. We always work to improve our services and upload the service standards. Your feedback is always valued.
• Safe and Harmonious working environment: We offer a workplace that provides support, guidance and acceptance to staff and participants.
• Passion: Our staff is passionate about the work that they do and considers all our participants a part of our Multi-Flex Support Services family. 

The Story Behind Multi Flex Support Services

Striving For Long-Term Progress, Not Temporary Solutions 

When starting Multi Flex Support Services, our founders had a very clear vision of what support meant to them (and what it should mean to the rest of the industry): a support that is personalised, is a collaborative journey, and doesn’t just check boxes on an NDIS form.

Our founders knew from decades of experience that support simply doesn’t only on a criteria sheet, and it would be a disservice to our participants. Our founders hardly even view support as a service. Instead, we see it as a personal collaboration between carer and participant, and a journey they embark on together, full of ongoing education, lasting memories, and independence to reach for and ultimately achieve.

It’s no secret that our participants and their families actively embrace this mindset. It helps tremendously to know that you are making progress towards your goal, whatever that may be.

Fostering New Memories With The Help Of Our Local Community

Thankfully, our local communities across NSW and Victoria have been invaluable in helping us achieve this mission of providing long-term support and an independent lifestyle for participants. We believe all journeys are easier to traverse together, rather than alone, and nothing helps more than regularly connecting our participants with their local community. 

Before founding Multi Flex Support Services, our founders were dismayed to learn that so many people lacked the means and the opportunities to connect with their local community, both in a social and activity setting. It wasn’t long before our founders made it their mission to have community participation be a foundational cornerstone of our support services.

There is always so much joy on their faces when they make a connection or new friendship, that we recommend it to almost everyone. Social connections can and do provide a whole new level of meaning and fulfilment for our participants; and on a more selfish note, watching these connections grow provides us with all the fulfilment and job satisfaction we could ever ask for!

That’s enough about us. Let's Chat